jlipg Privacy Policy

1. Scope & Application

This Privacy Policy applies to all personal data collected, processed, stored, or used by jlipg in connection with the operation of the jlipg online gaming platform accessible at jlipg.cam. It governs data relating to registered users, prospective users who browse the platform, individuals who contact jlipg support, and anyone else whose personal data is processed by jlipg in connection with the Services.

This Policy applies regardless of how you access the jlipg platform — whether through a desktop browser, a mobile device, or any other compatible interface. By using the jlipg platform, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and associated implementing rules, jlipg acts as the Personal Information Controller (PIC) in respect of all personal data processed in connection with the Services described herein.

The jlipg Data Protection Officer (DPO) is responsible for overseeing the organisation's data protection obligations and may be contacted through the support channels listed in Section 16 of this Policy.

3. Personal Data We Collect

jlipg collects personal data in several categories depending on your level of interaction with the platform:

Category	Examples	Required?
Identity Data	Full legal name, date of birth, gender, government-issued ID	Yes — KYC
Contact Data	Email address, Philippine mobile number, home address	Yes — Registration
Financial Data	GCash number, bank account details, deposit and withdrawal history	Yes — Transactions
Gaming Data	Bet history, game preferences, session duration, win/loss records	Yes — Operations
Technical Data	IP address, device type, browser, operating system, timestamps	Automatic
Communications Data	Support chat transcripts, Viber/Messenger exchanges, email correspondence	When applicable
Preference Data	Marketing preferences, notification settings, language preferences	Optional

4. How We Collect Data

jlipg collects your personal data through the following channels:

• Direct submission: Information you provide when registering an account, completing KYC, making deposits or withdrawals, contacting support, or updating your profile.
• Automated collection: Technical data collected automatically when you access the jlipg platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; transaction data from payment processors such as GCash and Maya; fraud and AML screening data from compliance service providers.
• Gaming activity: Bet placements, game outcomes, session data, and bonus usage automatically recorded by the platform's gaming engine.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act and applicable data protection principles, jlipg processes your personal data on the following legal bases:

• Contractual necessity: Processing required to register your account, provide gaming Services, process payments, and fulfil our obligations under the Terms & Conditions.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, anti-money laundering (AML) laws, tax obligations, and other applicable Philippine regulations.
• Legitimate interests: Fraud detection, platform security, responsible gaming monitoring, and service improvement — where jlipg's legitimate interests are not overridden by your rights.
• Consent: For marketing communications and non-essential cookies, which you may withdraw at any time.

6. How We Use Your Data

jlipg uses your personal data for the following purposes:

• Creating and managing your jlipg account and providing access to the Services.
• Processing deposits, withdrawals, and other financial transactions via GCash, Maya, bank transfer, and other accepted payment methods.
• Conducting identity verification (KYC) as required under PAGCOR regulations.
• Detecting and preventing fraud, money laundering, bonus abuse, and other prohibited activities.
• Monitoring gaming activity to support responsible gaming obligations, including identification of at-risk behaviour.
• Responding to support requests submitted via live chat, Messenger, Viber, or email.
• Sending transactional communications (deposit confirmations, withdrawal notifications, account alerts).
• Sending promotional communications where you have provided marketing consent.
• Improving platform performance, game offerings, and overall user experience through anonymised data analysis.
• Complying with legal, regulatory, and law enforcement obligations.

7. Data Sharing & Disclosure

7.1 Third-Party Processors

jlipg shares personal data with carefully selected third-party service providers acting as Personal Information Processors (PIPs) strictly on jlipg's instructions and subject to binding data processing agreements. These include:

• Payment processors: GCash (Mynt), Maya (Voyager), BPI, BDO, UnionBank, and other accepted payment partners to facilitate financial transactions.
• Game providers: JILI Games, Pragmatic Play, PG Soft, and other licensed gaming studios — limited to data necessary for game functionality and RNG certification.
• KYC and AML providers: Identity verification and compliance screening service providers operating under strict data processing agreements.
• Technology providers: Cloud hosting, cybersecurity, and platform infrastructure providers required for platform operation.

7.2 Regulatory Disclosure

jlipg may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other competent authorities when required to do so by law, court order, or regulatory directive. Such disclosures are made only to the extent required and in accordance with applicable legal procedures.

7.3 No Commercial Sale

jlipg does not sell, rent, lease, or otherwise commercially transfer your personal data to unaffiliated third parties for their independent marketing or commercial purposes. Any data sharing is strictly limited to the service delivery and compliance purposes described above.

8. Cookies & Tracking Technologies

jlipg uses cookies and similar tracking technologies to ensure platform functionality, maintain session security, and — where you have provided consent — deliver personalised content and analyse usage patterns.

• Strictly necessary cookies: Required for platform operation, login session maintenance, and security. These cannot be disabled without impairing core functionality.
• Functional cookies: Store your preferences such as language settings and game lobby filters to improve your experience across sessions.
• Analytics cookies: Used with your consent to understand how players interact with the platform, which pages perform best, and where improvements are needed. Data is aggregated and anonymised where possible.
• Marketing cookies: Used only with your explicit consent to deliver relevant promotional content related to jlipg's Services.

You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the jlipg platform.

9. Data Retention

jlipg retains personal data only for as long as necessary to fulfil the purposes described in this Policy or as required by applicable law. The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of your account plus 5 years following account closure, to meet AML and regulatory record-keeping requirements.
• Transaction records: Retained for a minimum of 5 years following the transaction date in compliance with AMLC reporting obligations.
• Gaming activity data: Retained for 3 years following your last activity to support dispute resolution and responsible gaming monitoring.
• Support communications: Retained for 2 years following the resolution of the relevant support interaction.
• Technical/log data: Retained for 12 months for security monitoring and fraud detection purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with jlipg's data disposal procedures.

10. Data Security

jlipg implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and jlipg servers.
• Encryption at rest for databases containing personal and financial data.
• Role-based access controls restricting data access to authorised personnel with a documented need.
• Regular security assessments, penetration testing, and vulnerability management.
• Two-factor authentication (2FA) options for user accounts and mandatory 2FA for internal administrative access.
• A documented incident response procedure for detecting, containing, and reporting data breaches in accordance with NPC notification requirements.

While jlipg implements robust security measures, no digital system can guarantee absolute security. You are encouraged to use a strong, unique password for your jlipg account and enable 2FA where available.

11. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by jlipg:

• Right to be Informed: To be notified of the personal data being collected, the purpose of collection, and how it will be processed.
• Right to Access: To request a copy of the personal data jlipg holds about you, along with information on how it is being processed.
• Right to Rectification: To request correction of inaccurate or incomplete personal data held by jlipg.
• Right to Erasure: To request deletion of your personal data where it is no longer necessary for the purpose collected, subject to overriding legal retention obligations.
• Right to Object: To object to the processing of your personal data for direct marketing or where processing is based on legitimate interests, subject to jlipg's overriding legitimate grounds.
• Right to Data Portability: To receive your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to Damages: To be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, or unlawfully obtained personal data.

To exercise any of these rights, please contact jlipg through the channels described in Section 16. jlipg will respond to all verified data subject requests within 15 business days. Requests may require identity verification to prevent unauthorised access to your data.

12. Children's Privacy

jlipg strictly prohibits use of the platform by individuals under the age of 21 years, consistent with PAGCOR's mandated minimum age for casino and gaming participation in the Philippines. jlipg does not knowingly collect personal data from any person under 21 years of age.

If jlipg becomes aware that personal data has been collected from an individual under 21 years of age, the account will be immediately suspended, all data will be deleted, and any funds held will be handled in accordance with jlipg's age verification breach procedure. If you believe a minor has registered on jlipg, please contact support immediately.

13. Cross-Border Data Transfers

Some of jlipg's service providers — including game studios, cloud infrastructure providers, and security service providers — may process personal data outside of the Philippines. When such transfers occur, jlipg ensures that adequate safeguards are in place, including contractual obligations that require recipient parties to protect your data to a standard equivalent to that required under Philippine law.

jlipg will not transfer personal data internationally unless the receiving jurisdiction has been assessed as providing an adequate level of data protection, or where contractual safeguards are in place as required by the National Privacy Commission's guidance on cross-border transfers.

14. Third-Party Services

The jlipg platform integrates third-party services including payment gateways, gaming engines, and customer support tools. While jlipg selects these providers carefully and enters into data processing agreements with them, jlipg cannot control the independent privacy practices of third parties. This Privacy Policy applies only to data processing by jlipg and does not extend to third-party platforms, services, or websites.

15. Changes to This Policy

jlipg may update this Privacy Policy from time to time to reflect changes in platform operations, applicable regulations, or data protection practices. Material changes will be communicated to registered users by email or in-platform notification before the effective date of the revised policy, where practicable.

The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of the jlipg platform following any update constitutes acceptance of the revised Privacy Policy. If you do not accept a material change, you may close your account before the effective date of the revision.

16. Contact & Data Subject Requests

For any questions about this Privacy Policy, to exercise your data subject rights, or to report a potential privacy concern, please contact the jlipg Data Protection Officer through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 via the jlipg platform
• Messenger & Viber: Via the official jlipg support accounts

If you are unsatisfied with jlipg's response to a data subject request or believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) through their official channels.